Question 1

Is Nordix Vault really free to use?

Accepted Answer

Yes. The Free plan is genuinely free forever — no credit card, no time limit. Upgrade only if you want premium server locations or more devices.

Question 2

What happens after the 30-day free trial?

Accepted Answer

Nothing automatic. We don't charge cards we don't have. You'll stay on the Free plan unless you choose to upgrade.

Question 3

Why do I need to watch an ad before downloading?

Accepted Answer

Ads on the Free tier subsidise the bandwidth for users who can't pay. Upgrade to Plus for $2/mo and the ads disappear forever.

Question 4

Which devices are supported?

Accepted Answer

Windows, macOS, iOS, and Android. One account covers up to 10 devices on Plus and unlimited on Family.

Question 5

Does Nordix Vault log my browsing activity?

Accepted Answer

Never. Nordix Vault runs on a strict zero-log policy, audited by independent security firms. Our servers are RAM-only and wipe on every reboot.

Question 6

How does the kill switch work?

Accepted Answer

If your VPN connection drops for any reason, the kill switch blocks all traffic instantly until the tunnel is restored. Your real IP never leaks.

Question 7

Can I use Nordix Vault for streaming and gaming?

Accepted Answer

Yes. Our WireGuard-optimized network is built for low-latency gaming and high-bitrate streaming. Most users see less than 5% speed loss.

Question 8

How do I install Nordix Vault?

Accepted Answer

Sign up, pick your device, and download the installer. The whole setup takes under 60 seconds — no configuration required.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. Cancel in one click from your account. Paid plans are backed by a 30-day money-back guarantee, no questions asked.

Real answers, no fluff.